Privacy Policy
Bactive Fitness Centre
Bactive Fitness Centre (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, facilities, website, or mobile applications.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Full name
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Contact details (email address, phone number, mailing address)
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Date of birth and gender
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Emergency contact details
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Membership details and payment information
Health & Fitness Information
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Fitness goals and preferences
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Health declarations or medical conditions (voluntarily provided)
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Attendance records and class participation
Technical Information
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Website usage data (IP address, browser type, device information)
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App usage data (if applicable)
2. How We Use Your Information
We use your information to:
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Manage memberships and bookings
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Provide fitness services and customer support
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Process payments and billing
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Communicate updates, schedules, and promotions
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Improve our facilities, services, and user experience
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Ensure safety and security within our premises
3. Sharing of Information
Bactive Fitness Centre does not sell or rent your personal information. We may share your data only with:
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Payment processors and service providers necessary for operations
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Legal or regulatory authorities when required by law
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Medical professionals in emergency situations
All third parties are required to keep your information secure and confidential.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from loss, misuse, unauthorized access, or disclosure.
5. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
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Access your personal information
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Request corrections or updates
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opt out of marketing communications
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Request deletion of your data, subject to legal requirements
7. Cookies & Online Tracking
Our website may use cookies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Bactive Fitness Centre does not knowingly collect personal information from individuals under the age of 16 without parental or guardian consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and will take effect immediately.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Bactive Fitness Centre
Email: [wartonsasa@yahoo.co.uk]
Phone: [07871 771214]
Address: [Bactive Fitness Centre, Mill Lane, Warton, Preston PR4 1AX]